Information You Choose To Send
The enquiry form asks for your name, email address, the service you need and a description of your commercial cleaning requirements. A phone number is optional. The website domain is included with the request so the enquiry source can be identified.
Please send only the information needed to discuss the cleaning work. Do not include access codes, payment card details, passwords or sensitive information about staff, pupils or other people. If photographs or additional documents are needed, suitable arrangements can be discussed after the initial enquiry.
Why The Information Is Used
The information is used to receive and respond to your enquiry, clarify the work required and discuss a suitable next step. It may also be needed to keep a record of the request and deal with any related questions. It is not submitted as a public comment or review.
The form asks for your agreement before sending your details for contact about the enquiry. This includes agreement for the enquiry to be passed to a suitable local cleaning firm. You can choose not to send the form if you do not wish your information to be used in this way.
Sharing With A Suitable Local Firm
Where a local firm is suitable for the cleaning requirement, the enquiry may be passed to it with the agreement you give on the form. The details shared are those needed to understand the request and contact you about it. This is not agreement to unrelated marketing.
A firm receiving the enquiry is responsible for explaining how it handles your information in its own dealings with you. Ask it for its privacy information before providing further details or agreeing work. Your initial enquiry does not create a cleaning contract.
Storage And Retention
Enquiry information should be kept only for as long as needed to respond, manage related discussion and meet applicable record-keeping obligations. The appropriate period depends on whether the request remains active, leads to work or becomes part of a dispute. Information no longer needed should be removed or anonymised.
Technical services used to deliver and protect the website or process a request may handle information on its behalf. Access should be limited to the people and services that need it for those purposes. Please avoid sending information that is not necessary for the enquiry.
Your Choices And Data Rights
You can ask about information held about you, request correction of inaccurate details and ask for deletion where the right applies. You can also withdraw agreement to future use based on consent, without changing the lawfulness of use before withdrawal. Some rights depend on the circumstances and legal obligations.
Use the contact form with “Privacy request” at the start of your message to raise a data question. Provide enough detail to identify the enquiry, without including sensitive documents. You can also contact the Information Commissioner’s Office if you are concerned about how personal information is handled. Read the ICO’s guidance on your information rights.
Cookies And External Fonts
This static website does not install analytics or advertising cookies. It uses JavaScript for the navigation and enquiry form. The pages request Figtree and DM Serif Text fonts from Google Fonts, which means your browser connects to Google’s font services and sends the technical information needed for that connection.
Your browser may also retain ordinary cached copies of website assets. External websites linked from these pages have their own privacy information. This notice should be reviewed if the services used by this website change.
Last reviewed: 1 November 2026.